Your POS support shouldn’t be an 800 number.
Shift4 Dine POS for restaurants, bars and food trucks — installed, menu-built, trained and supported by the same person. In all 50 states.
Backed by Shift4: 300,000+ customers · $300B+ processed annually · 75+ countries
Shift4 Dine, on your floor
THE POS JON TAFFER RUNS
America’s toughest bar critic runs his own restaurants on Shift4.
Jon Taffer has spent his career walking into failing bars and restaurants and fixing what’s broken. When he opened Taffer’s Tavern, he chose Shift4 as the point of sale and payments partner for the entire franchise — the same platform you get with Shift4 Dine.
He also teams up with Shift4 every year on the Rescue Mission contest. The 2026 winner received a $100,000 grant, a one-on-one consultation with Taffer and a full Shift4 Dine system.
Jon Taffer trusts the system with his own restaurants. I put my name behind your install — menu build, setup, training, and the call you make when it matters.
What you get with Merchant Tech Group
One person, start to finish
The person who sells it installs it, builds your menu, trains your staff and answers when you call. No hand-offs.
We handle the switch
Coming off another POS? Your menu, modifiers and items get rebuilt for you. Install is scheduled around your service, not during it.
Built around your floor
Tables, tabs, coursing, modifiers, kitchen printers or screens, handhelds at the table — set up for how your shop actually runs.
Included with every install
No add-on fees for the part that actually gets you running.
Everything you expect from a top restaurant POS. Plus a person.
Shift4 Dine goes feature-for-feature with the biggest names in restaurant POS. The difference is who shows up when you need help.
- Counter POS, handhelds for tableside order & pay, kitchen printers or kitchen display screens
- Online ordering and a restaurant website builder that feed straight into the POS
- Marketing & loyalty, reservations & waitlist, QR code order & pay
- Multiple menus and locations managed from one back office
- Real-time reporting from your phone
- Payments built into the system — one vendor, one support line
- Lifetime hardware warranty and 24/7/365 support
- Plus: the same person installs it, builds your menu, trains your team and answers when you call
How it works
Tell me what you run
Fill out the form above. 60 seconds, all dropdowns.
15-minute call
Straight answer on whether Shift4 Dine fits. If it doesn’t, I’ll say so.
Menu build & install
I build your menu and schedule install around your hours, on-site or remote.
Same person after
Training, go-live, and the call you make six months later — all me.
Who I set up
One location or fifty — the single-store owner gets the same person and the same support as the restaurant group.
Payments built into your POS
One system
Card processing runs inside Shift4 Dine — orders, payments, tips and reporting in one place, not two vendors pointing at each other.
One partner, one support line
When a card won’t run mid-rush, you call the same person who installed your POS. No finger-pointing between a POS company and a processor.
Built for volume
From a single busy dining room to multi-location groups and high-volume bars, payments scale with every store on one back office.
Questions owners ask
What is Shift4 Dine?
Shift4 Dine is Shift4’s all-in-one restaurant point-of-sale system: counter POS, handhelds, kitchen printers or display screens, online ordering, loyalty and reporting on one platform. Merchant Tech Group is a Certified Shift4 Partner that sells, installs and supports it nationwide.
Do you work with single-location restaurants?
Yes. Independent, single-location restaurants make up a big part of Merchant Tech Group’s client base, and they get the same direct support from Sam as multi-location groups.
Do you work outside North Carolina?
Yes. Merchant Tech Group is based in North Carolina and sets up and supports Shift4 Dine operators in all 50 states, on-site or remote.
Who do I call when something breaks?
Sam Scales III — the same person who sold and installed your system. Shift4’s 24/7/365 support is there behind him for after-hours issues.
Can you move my menu from my current POS?
Yes. Your menu, modifiers and items are rebuilt in Shift4 Dine for you before go-live, so you don’t start from scratch.
How does the $5,000 sign-on bonus work?
Merchants who process $60,000 in card sales during their first two full calendar months on Shift4 Dine receive a $5,000 sign-on bonus, paid by Shift4. It is all-or-nothing: you either hit the $60,000 mark or you don’t. Own more than one store? The bonus is per location — each location that hits $60,000 in its first two full calendar months earns its own $5,000. The clock starts on the 1st of the month after you go live, so going live mid-month never shortens your window.
Is Merchant Tech Group part of Shift4?
No. Merchant Tech Group is an independent, veteran-owned Certified Shift4 Partner founded by U.S. Marine Corps veteran Sam Scales III, in the business since 2012.
One person. Install to rush hour.
Sam Scales III
U.S. Marine Corps veteran, installing restaurant POS since 2012. You’ll talk to me — not a call center.
Tell me what you’re running and I’ll tell you straight whether Shift4 Dine is the better move.
See If I QualifyCall (336) 901-9761Text meEmail Sam
Merchant Tech Group is a veteran-owned, independent Certified Shift4 Partner. Shift4 Dine® is a registered product of Shift4.